![customer service team](https://www.corcystems.com/wp-content/uploads/2019/06/it-technicians-and-it-support-a3.jpg)
Despite the preventative efforts made, some of your company’s computer technology (a.k.a. information technology, or IT) will eventually break or malfunction. Whether that’s your Wi-Fi no longer providing internet access, or a program on your computer freezing, the feeling we have about this is the same: