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How to protect your VoIP system from phishing

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

Office 365 gets a slew of new upgrades

Office 365 gets a slew of new upgrades

There’s a good reason why businesses like Office 365: It’s a feature-rich productivity suite that gets plenty of upgrades throughout the year. Last month, Microsoft announced four new upgrades that will make the cloud platform even more irresistible for small- and medium-sized businesses.

Black and white: Not all hackers are bad

Black and white: Not all hackers are bad

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.

CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Google cloud just got much faster

Google cloud just got much faster

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Tips for keeping your mobile devices safe

Tips for keeping your mobile devices safe

Businesses are using mobile devices more than ever to increase productivity and profitability. However, like desktops and laptops, smartphones and tablets are highly vulnerable to hacking, and some employees expose them to threats in ways they may not even be aware of.

How to create engaging content

How to create engaging content

With 4.75 billion pieces of content shared on Facebook and 500 million tweets shared every day, harnessing crucial social media data is becoming an increasingly monumental task. Businesses need to leverage social media in order to deliver relevant and personalized content to customers.

Have You Evaluated Your Network?

Have You Evaluated Your Network?

Keeping your organization running smoothly and moving forward can sometimes feel like a juggling act.  Personnel issues, supply chain snags, and long term planning; your days can just fly by.  It is tempting to just put your IT network in the back of your mind and only deal with it when problems arise.

Dedicated circuits improve VoIP calls

Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.

Comparing Office 2016 and Office 365

Comparing Office 2016 and Office 365

Pairing your business with the right productivity-enhancing tool is a challenge. Fortunately, you can choose between two popular options: Office 2016 and Office 365. But which is right for you? Here are three main differences that may help you decide.